Terms and Conditions
Responsibilities of Harriet Ellis Training Solutions Ltd and Harriet Ellis Recruitment Group
Harriet Ellis Training Solutions Ltd promises to deliver the Training solutions to professional standards which are in accord with an agreed course syllabus.
As part of this professional standard Harriet Ellis Training Solutions Ltd will only use suitably Qualified Instructors to deliver the training solutions. All Training will be delivered in harmony with agreed course schedules. Harriet Ellis Training Solutions Ltd will use its own equipment where possible. Relevant course material will be provided for each student. The student will be expected to provide there own note books and writing tools. Harriet Ellis Training Solutions Ltd will endeavour to Train all students to a high standard and that all efforts will be made to help students that find learning in a course environment challenging through carrying out alternative teaching formats where possible. However Harriet Ellis Training Solutions will not be liable for students who fail to achieve the desired standards through a lack of application, attendance or learning difficulties.
Cancellations and refunds for short courses
Please be aware that due to the process of booking instructors and ensuring classes will run on schedule we are unable to give any refunds for any cancellations made after 7 days of booking the course, we have a 7 day cooling off period where a 50% refund of the deposit paid will be given. A failure to sign this agreement will not affect the 7 day cooling off period and the level of refund permitted.
Course Cancellations procedure for corporate clients
Cancellations for any course that is part of this agreement must be made at least 48 hours in advance by telephone and e-mail. In the event that a course cannot be run at the agreed day and time then Harriet Ellis Training Solutions agree to notify the client 48 Hours in advance of such a cancellation and will provide an alternative course date.
Responsibilities of the client
All students are expected to arrive on time for every training session and remain until each class is concluded. The client agrees to inform Harriet Ellis Training Solutions ltd of any injuries or illnesses that may put the student or any other course attendee at risk to their health.
Employment.
Harriet Ellis Training Solutions do not guarantee employment to any student as a result of Purchasing and attending any of its training courses. However Harriet Ellis will where possible endeavour to assist students that attend courses to find suitable employment. This will depend on suitability of the student to a client’s requirement, and whether or not there are any vacancies. Harriet Ellis reserve the right to select candidates for interviews with its clients or refuse to forward information regarding employment opportunities to any student who has purchased one or more of its courses. This applies to all courses run by Harriet Ellis Training Solutions Ltd.
Terms and Conditions for National Certificate Dental Nurses
Course Title: National Certificate for Dental Nurses
Course start date: 4th July 2009
Course Venue: Harriet Ellis recruitment Group, 7th Floor, Charter House, 450 High Road, Ilford, Essex, IG1 1UF
Duration of Centre support
· The total period of learning support form Harriet Ellis recruitment group is 18 months. The 18 month period of support will begin from the first scheduled lesson of the term and not the 1st lesson attended by the student. Once the 18 month period has elapsed if the student wishes to extend the period of support beyond 18 months they must rebook and attend again in order to receive full support and be entered for an exam. If the course is rebooked before the end of the 18 month period the student fee will be charged at a reduced rate of £995.00 including vat.
The Qualification Process
· Full qualification of the National Certificate in Dental Nursing is achieved by completing the process below, the student recognizes that failure to complete any part of the process will result in not successfully becoming qualified as a dental nurse.
1. Attend a course with an approved center (Harriet Ellis Recruitment are fully approved)
2. Find a work placement (not a voluntary placement.)
3. Complete all required practical and written assignments from The Record of Experience.
4. Successfully pass The National Certificate Examination for Dental Nurses.
5. Complete 24 months of salaried chair side experience.
· Your Examination will take place on a Saturday. The location will be Central London. Address will be confirmed at a later date.
· The candidate will complete all paperwork related to the exam. Your tutor will then submit these applications before the appropriate deadline. You will be given forms by your tutor to complete in due course.
· The course fee is not either partly or fully refundable to you at any point that you decide to leave the training course. The only time that Harriet Ellis agrees to refund the course fee is if we decide not to run or cancel the course. There is a 7 day cooling off period when purchasing the course wherein there will be a refund less an administration charge of £150.00
· Registration is counted from the day a deposit is paid and therefore the refund period also starts from that date.
· All students should be aware that the NEBDN charge £135.00 to all applicants wishing to sit the National Certificate examination. The examination fee will need to be paid approximately 2 - 3 months before the exam, your tutor will inform you when this will be and how it should be paid.
· You are confirming when signing these terms and conditions that you are agreeing to pay £1199.00 excluding VAT for the cost of the course.
· Starting September 2008 there will be a charge of £20.00 for a copy of the record of experience which is a mandatory requirement by the NEBDN.
· You must be vaccinated against Hepatitis B and if possible provide evidence of Hepatitis B vaccination blood test results, to show that you’re anti body levels are high enough. You must also ensure that you are up to date with your tetanus booster and all childhood vaccinations before you start working in any dental practice.
Student Placements
· Harriet Ellis recruitment group is not responsible for finding arranging student placements. Trainee Vacancies that are attained by Harriet Ellis recruit group will be handed to students who have attended the interview workshop class and who also attend lessons on a regular basis. The student must make their own interview arrangements with Dental Practices that have supplied us with vacancies.
Student Induction Pack
· All students must read sign and hand in all relevant induction forms including this document before they may attend any lesson. Failure to do so may lead to exclusion from the class.
· Timekeeping and attendance is vital in order for you to pass your course, therefore you must attend the course at the training centre every session.
· Werecognise that sometimes people are away on holiday late, sick or unable to attend. Absences must be notified in advance, and sickness must be reported to the office that day. Please try and arrange holidays around course breaks.
· To enable us to monitor your progress and provide you with support and guidance to enable us to pass your exam successfully, all homework set by the course tutor must be completed and handed to the tutor when requested.
· Harriet Ellis reserves the right NOT to enter you into the exam if you: Have not attended at least 80% of the course sessions and have consistently failed to hand in coursework
· The following rules are to be followed whilst you are at Harriet Ellis Recruitment Group Training Class:
1. Keep the training room, kitchen and toilet facilities clean and tidy. Please pay special care and attention to the training room’s furniture and carpets.
2. Do not enter any other offices at any time
3. Only smoke in the designated areas outside of the building. No smoking inside the building or toilets as it is a fire hazard
4. Do not leave personal belongings unattended, as Harriet Ellis will not be responsible for theft, loss or damage to property.
5. Please switch off all mobile phones whilst in the classroom.
6. Please always be considerate to other students whilst you are studying in class.
· In the event of a fire line up calmly by the door with the rest of the class. Proceed calmly to the fire exit and wait in the car park at the front of the building. Our onsite fire warden will instruct you.
· Please do not swing on chairs or sit on tables as this could leave too serious accidents.
· If you have any type of accident (however minor) please report it the course tutor where he will record it in Harriet Ellis Recruitment Group accident book
Equal Opportunities
You will meet a variety of other students from different backgrounds and different levels of ability. We are committed to ensuring that everybody is treated equally and fairly, regardless of age, sex, ethnic origins, background or disability. In line with our policy you must treat everybody with whom you come into contact with respect. Should you experience any discrimination or harassment then please come and talk to a member of Harriet Ellis Recruitment Group staff.
Good discipline is essential to the smooth running of the course. If you are found guilty of misconduct i.e.: consistent poor timekeeping, attendance, homework etc, the following steps may be taken: a) Verbal Warning b) 1st Written C) 2nd Written d) Final written warning.
Gross Misconduct will result in an instant dismissal of the course. Examples of gross misconduct are:
Smoking in the training centre or forbidden places
Drugs
Alcohol
Theft
Verbal abuse towards the tutor or staff at the training centre
Violation of Equal Opportunities policy
Physical abuse toward the tutor, students or any staff member
Destruction of property in training room or anywhere in the offices.
In the event that you have any grievance relating to the training then please follow the steps below:
a) Speak to your tutor to discuss your views
b) If you are not satisfied then please put your complaint in writing to Hadley Silver, Manager. You will receive a response inside seven working days.
Please sign below to confirm that you have read and understood the terms and conditions. Please sign both copies and return a copy to your course tutor. Please keep the other copy for your own records.
Print Name: ……………………………………………………………………
Signature: ………………………………………………………………………
By signing, I hereby understand and agree to abide by the terms and conditions set out by Harriet Ellis Recruitment Group for the course National Certificate for Dental Nurses.
